Cathy Simpson is a fantastic asset in the management of our investment properties. She offers a wide range of skills and knowledge that go beyond property management, including advising us at auctions and with property acquisitions. As we do not live in Newcastle, where our investment properties are, it is very important to us that we have someone “on the ground” keeping us informed and up to date with the property market. Cathy understands our needs and keeps us aware of any opportunities that suit our investment plans. We highly recommend her!
We have been involved in the NSW rental market for over 11 years with various properties and agents. Our Newcastle property needed some work to get it back up to rental standard after a not so good experience with previous tenants. We were referred to Kathryn from First National and it was the best move we could have made. Not being from Newcastle we always found it difficult in the past to organise trades to assist us with the property. However with Kathryn she was able to organise everything on our behalf. She gave us suggestions, a realistic timeframe and budget and managed the whole process from start to finish including finding us very good tenants! Overall, Kathryn listened to what WE wanted and worked with US and contributed to what WE wanted to achieve.
Kathryn and her team were friendly, efficient and professional through the whole process. We always knew where everything was up to and any issues were dealt with promptly. Our property looks great and is being rented out to very good tenants. We are most impressed with the portal where we can log in and keep abreast on where everything is up to with our property. We would highly recommend Kathryn and her team to any potential property investors.
I found George Rafty to be great agent with exceptional customer service. A first-rate communicator, a kind and thoughtful man with a great sense of humour and an extraordinary work ethic. George has extensive knowledge of the real estate market and he provided candid and honest feedback of what buyers are looking for and a realistic assessment of what to expect from the market. His personalised attention ensured that the open house ran smoothly and George helped guide me through the sale process, making suggestions on the best course of action. I would highly recommend George and would be happy to utilise his services in the future. Thank you!